Tiqets, support for your booking
Did you buy your pass through our booking partner Tiqets - for example the Barcelona Pass, Barcelona Card, All-In Barcelona Card or the Gaudí Pass? The Tiqets team can help with payment, cancellation and downloading your ticket. Have your order number from your confirmation ready.
Open Tiqets support
Go City, support for your pass
Booked the Go City All-Inclusive Pass or the Barcelona Essentials Pass through Go City? Go City support helps with orders, cancellations and refunds, as well as anything to do with the Go City app. Have your order number from your confirmation ready.
Open Go City support
Turbopass, provider of your pass
For the Barcelona City Pass and the Barcelona Flex Pass, Turbopass is the right contact. The team answers questions about inclusions, validity, cancellation and rebooking of your Turbopass.
Open Turbopass contact
Turisme de Barcelona, Barcelona Card & the city
Issuer of the official Barcelona Card and the city's official tourist office. The right place for questions about the card's inclusions and validity, plus sights, getting to Barcelona and events in the city.
